{"id":11859,"date":"2020-10-22T09:53:51","date_gmt":"2020-10-22T07:53:51","guid":{"rendered":"https:\/\/www.pitecolab.it\/2020\/customer-experience-il-progetto-di-intelligent-data-matching-per-il-gruppo-iren\/"},"modified":"2020-10-22T09:53:51","modified_gmt":"2020-10-22T07:53:51","slug":"customer-experience-il-progetto-di-intelligent-data-matching-per-il-gruppo-iren","status":"publish","type":"post","link":"https:\/\/www.pitecolab.it\/en\/2020\/customer-experience-il-progetto-di-intelligent-data-matching-per-il-gruppo-iren\/","title":{"rendered":"Customer experience: il progetto di Intelligent Data Matching per il Gruppo Iren"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11555\" src=\"https:\/\/www.pitecolab.it\/wp-content\/uploads\/2020\/10\/Logo_Iren_2020-300x139.jpg\" alt=\"\" width=\"266\" height=\"112\" \/><\/p>\n<p>22 ottobre 2020<\/p>\n<p>Nel 2017 la direzione Credit Management di <strong>Iren<\/strong> inizia un articolato progetto di ottimizzazione e automazione dei processi legati alla <strong>riconciliazione degli incassi proventi dai mercati Energia, Gas, Servizio Idrico e Ambiente<\/strong>\u00a0che coinvolge progressivamente 9 societ\u00e0 del gruppo distribuite sul territorio nazionale.<\/p>\n<p><strong>Gli obiettivi?<\/strong><\/p>\n<p>La <strong>riduzione progressiva dell\u2019operativit\u00e0 legata all\u2019attivit\u00e0 manuale<\/strong> gestita in outsourcing da un operatore esterno, l&#8217;ottimizzazione dei processi di riconciliazione degli incassi delle numerose societ\u00e0 del gruppo\u00a0e un reporting esaustivo a disposizione del management.<\/p>\n<blockquote><p>\u201c<em>La volont\u00e0 di offrire un servizio migliore ai nostri Clienti ci port\u00f2 nel luglio 2017 a creare un hub dei pagamenti che potesse ridurre i tempi e automatizzare l\u2019acclaramento, permettendo cos\u00ec una rapida e sicura verifica dei pagamenti anche on line!<\/em>\u201d<br \/>\n<strong>Luca Ottolini, Credit Director Iren Mercato SpA<\/strong><\/p><\/blockquote>\n<p>Leggi la <a href=\"https:\/\/www.pitecolab.it\/experience\/iren\/\"><strong>Case History<\/strong><\/a> e tutte le <a href=\"https:\/\/www.pitecolab.it\/experience\/\"><strong>testimonianze dei clienti Piteco<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>22 ottobre 2020 Nel 2017 la direzione Credit Management di Iren inizia un articolato progetto di ottimizzazione e automazione dei processi legati alla riconciliazione degli incassi proventi dai mercati Energia, Gas, Servizio Idrico e Ambiente\u00a0che coinvolge progressivamente 9 societ\u00e0 del gruppo distribuite sul territorio nazionale. Gli obiettivi? La riduzione progressiva dell\u2019operativit\u00e0 legata all\u2019attivit\u00e0 manuale gestita [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":11546,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181],"tags":[],"class_list":["post-11859","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer experience: il progetto di Intelligent Data Matching per il Gruppo Iren - Piteco<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pitecolab.it\/en\/2020\/customer-experience-il-progetto-di-intelligent-data-matching-per-il-gruppo-iren\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer experience: il progetto di Intelligent Data Matching per il Gruppo Iren - Piteco\" \/>\n<meta property=\"og:description\" content=\"22 ottobre 2020 Nel 2017 la direzione Credit Management di Iren inizia un articolato progetto di ottimizzazione e automazione dei processi legati alla riconciliazione degli incassi proventi dai mercati Energia, Gas, Servizio Idrico e Ambiente\u00a0che coinvolge progressivamente 9 societ\u00e0 del gruppo distribuite sul territorio nazionale. 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